Wellbeing & Health
Ensuring our Crew are healthy both physically and mentally is important to us and we provide a range of benefits to ensure this happens.
From subsidised medical care to free counselling programmes, we strive to support the total well-being of our Crew.
Every year, we measure the motivation and satisfaction of our Crew, benchmarking the results from previous years to ensure we are always improving and monitoring how effective our previous initiatives have been.
There is nothing more important than the safety of our visitors and Crew. By fostering a culture of safety first, we strive to exceed the highest standards within the tourism industry.
We set the industry best practice and take pride in leading by example, never compromising, or circumventing our systems in favour of financial or commercial gain.
We are the first tourism business that we know of to take a non-technical skills program from the aviation industry and implement it to achieve improved, risk management, leadership, situational awareness and more capabilities of senior operational Crew.
Diversity & Inclusion
We don’t just embrace variety, we openly encourage our people to be themselves and show their points of difference; it makes us interesting, creates our vibe and is who we are as a whole.
Our Crew regularly tell us that we are a “great place to let your weird out”. We openly encourage and support them when it comes to celebrating the things that are important to them, like the inclusion of Te Reo throughout the business, celebrating Pride and observing events and holidays like Ramadan & Diwali.