What age do I have to be to Bungy Jump or Swing?All Bungy Jumpers and Swingers must be at least 10 years old AND 35kgs EXCEPT for the Nevis Bungy, where you must be at least 13 years old AND 45kgs.
What are the weight/height restrictions for a Bungy, Swing, Zip and Climb?The weight restrictions vary by product; here are a list of the minimum and maximum weights. There are no height restrictions on Queenstown Bungy Jumping or Swinging, but all Bridge Climbers and Auckland Bridge Bungy Jumpers must be 120cm and Zipriders must fit the harness correctly.
Kawarau Bridge Bungy – 35kg min/235kg max
Kawarau Zipride – 35kg minimum/150kg max
Ledge Bungy - 35kg min/127 kg max
Nevis Bungy – 45kg min/127 kg max
Auckland Bridge Bungy – 35kg min/150 kg max
Nevis Swing - 35kg min/220 kg max
Ledge Swing - 35kg min/107 kg max
What is the difference between a Swing and a Bungy?A Bungy Jump utilises our custom made Bungy Cords - after freefalling the cord stretches out to allow you to bounce a few times in an adrenalin fuelled but safe manner. Whilst our Swing attaches to you via wire cables and the Swing rope. Swingers never bounce, after a short freefall the wire or rope catches you and the sensation is the same as a rollercoaster- and you will swing in a massive arc.
Which one is the biggest?
The Nevis Bungy is the highest Bungy Jump in Australasia, it is a whopping 134metres!
Can I touch the water?Although we cannot always guarantee a water touch due to reasons outside our control, we can offer this option at the Kawarau Bridge Bungy and the Auckland Bridge Bungy.
Can my friends and family come watch me?Absolutely! All of our sites have the capacity to host spectators too, depending on which site it is, there can be costs associated with spectating. See individual site pages for details.
Can I drive myself?Yes and no... you can drive to the Kawarau Bridge Bungy, located on SH6 in the Gibbston Valley, just 25 minutes from Queesntown and to the Auckland Bridge Climb and Bungy Base in the Westhaven Reserve, just 10 minutes from downtown Auckland. The Ledge Bungy Site is only accessible via the Gondola or the Skyline access walking track. The Nevis site is strictly 4WD private access road only, so you must ride on our buses.
Do I need to book ahead?We strongly suggest to all customers that they book at least 48hrs in advance for all activities to ensure that they secure a time and date that best suits them.
Is the gondola included for the Ledge Bungy?Unfortunately, we do not include the Gondola ticket in the price of the Ledge Bungy or the Ledge Swing.
Does a Thrillogy or any of your other combos have to be completed in one day?No. You have up to a year to complete all 3 or more of the chosen activities.
I want to go tandem, can I?Yes, the Kawarau Bridge Bungy and the Auckland Harbour Bridge are the only 2 tandem Bungy options. And the Nevis Swing can also be done tandem. The maximum combined weight at the Kawarau is 235kg and in Auckland is 150kg. There cannot be more than a 30kg difference between the weight of the two Jumpers. Please note that other considerations will be taken into account on the day such as height difference and the weather, so we cannot guarantee until the day of your Jump that you will be able to do it tandem. However, we will work with you to ensure that you are taken care of.
Where is the Kawarau Bridge Bungy Site?It is located along State Highway #6, in the Gibbston Valley, the main highway on your way from Cromwell, Dunedin and Christchurch. It is located just 25 minutes outside of Queenstown, heading North in the direction of Cromwell.
PHOTOS & VIDEO
What options are available to purchase my photos?We have three options for your photos. You can purchase digital copies with access via our website or on a USB key, or you can have printed photos which are provided in a pack. Photos can be added to a DVD if the video is also purchased.
What size are my digital photos?High resolution, good quality images. They are the same quality no matter what option you choose.
Technically, photos are around 3800x1600, and vary between 1-4 megabytes depending on the photo composition (how much colour and contrast in the photo). Photos are shot on Canon or Nikon cameras, depending on site/activity, in Medium, “normal” jpeg format. They can be printed A3 and they look great!
We cannot provide the RAW format straight off the cameras as these are simply too large to process in a timely manner and store for the volume of customers we have.
How long will my photos and video remain online?Photos and video are online for 6 months. They must be downloaded within this period as they will be purged past that point.
What options are available to purchase my video?We provide high definition videos for all our Jumpers, Swingers, Bridge Climbers and Zipriders!
Our videos are in the high definition range and provided in a number of formats specific to the purchase option chosen:
We provide a web optimised version so you can watch your video on slower internet links and without using up too much data. The high definition version is available via the download function.
DVD format is not HD. We therefore provide a DVD version and also put your HD video file on the DVD in a file menu structure for you to access on a computer.
We provide the HD file on our USB key.
Depending on the technology upgrade program, we have differing HD standards at our sites:
Kawarau: 720p 50fps (frames per second)
Nevis: 1080i 50fps
Ledge: 1080i 60fps
Auckland 1080p 60fps
Can I purchase my photos and videos before I Jump?Absolutely! If you are really keen to take home your proof even before you jump, then be our guest! We will take payment and put a Photo/Video credit against your booking and once you have jumped, you can talk with our Photo and Video Jed-I team to choose exactly how you want to take your proof home with you.
Can I download my video to my Smartphone or Tablet?You need to read the instructions for your particular device of how to do this as the process will be entirely dependent on the device you are using.
For further information you can click here.
How long does it take for my photos and video to be available?If you purchase our online option, in theory your proof should be ready within half an hour. However, on busy days this can take longer with the volume of data uploading. As you might have noticed, our products are in remote and challenging areas where data connectivity is challenging!
If your IDIDIT code doesn’t work the first time you try, don’t panic, your media will just be queued and waiting to upload. If it’s been over 24 hours and you still can’t access your media, feel free to email us.
I’ve downloaded my video successfully, but it won’t play on my computer?We recommend you use the media player VLC if your default media players do not work. This is a universal media player for PC’s and Apple MAC’s and is highly regarded in the marketplace. It is free to download so head to Google and search VLC (the one with the orange road cone!)
I’ve accessed my IDIDIT account already, but I can’t remember my password?!No problem, first try to reset your password yourself but if this doesn’t work then flick us an email, please include the email address you’ve used to log into IDIDIT, and we’ll amend your password for you.
Can I order my photos and video off the internet?Yes, simply email us and state what you would like to purchase!
We keep all photos and videos indefinitely (except Zipride P&V which is kept for 6 months), however as our photo and video systems have been upgraded at different times over the years, you will need to check with us first to ensure we still have your media!
What happens if I lose my photos and video?It will all depend on what you purchase, but we should still have your photos and video in our archives. Just head to the Contact Us page and flick us an email with as much information as possible, and our Customer Service team will be on the case! We do charge a minimal fee to cover the time and effort and consumable cost to reproduce your content.