Privacy Policy

Bungy New Zealand Ltd Privacy Policy

Bungy New Zealand Ltd is committed to protecting our customer’s personal information. We hope this Privacy Policy will help you understand how we collect, use and protect your information when visiting our website, making reservations or filling out forms.

This online privacy policy applies only to information collected through our website and not to information collected offline.

 

1. What information does Bungy New Zealand Ltd collect and how do we use it?

We collect information relating to you that you have provided to us. When you sign up for a service or promotion that requires registration, we ask you for personal information (such as your name, email address and age). For certain services, we also request credit card or other payment account information which we maintain in encrypted form on secure servers.

Do we use cookies? Yes.We use Google analytics to help track website traffic. The Google Analytics program sends one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. These cookies are used to provide us information on website usage to help us improve the quality of our service. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

User communications. When you send email or other communication to Bungy New Zealand Ltd, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

Formative & Evaluative research. For research and marketing purposes we may at times ask you to offer your opinions, ideas and thoughts on our products, service and brand. This information may be collected in various forms, but is not limited to surveys, polls, interviews, questionnaires or focus groups. While we appreciate your input, such information is not personally identifiable and you are under no obligation to offer such information.

Comments, Feedback and Submissions.Bungy New Zealand Ltd welcomes your feedback regarding this web site, as well as its products and services. Any information, concepts, ideas, comments, materials, suggestions or comments sent to Bungy New Zealand Ltd will not be treated as confidential information and by submitting such information you are granting Bungy New Zealand Ltd an unrestricted license to use, display, modify, reproduce, transmit and distribute such information for any purpose whatsoever.

 

2. How does Bungy New Zealand Ltd use your information?

The information that we collect from you may be used by us for a number of purposes connected with our business such as:

  • Processing transactions
  • Improving customer service by personalising your experience, dealing with your requests, enquiries or complaints and other customer care related activities allowing us to respond to your individual needs
  • Auditing, research and analysis in order to maintain, protect and improve our services
  • Ensuring the technical functioning of our network
  • Developing new services
  • For general administrative and business purposes
  • Administering a contest, promotion, survey or other site feature 

 

3. Choices for personal information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Policy, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use your private information for purposes other than those described in this Policy without your prior consent.

You can decline to submit personal information to any of our services, in which case Bungy New Zealand Ltd may not be able to provide those services to you.

 

4. Sharing your information

Bungy New Zealand Ltd is committed to protecting your privacy. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links - Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

5. Protecting and securing your information

We realise that our customers trust us to protect their personal information. We take that task seriously. At Bungy New Zealand Ltd we aim to make your shopping experience safe, convenient and worry free. We maintain physical, electronic and procedural safeguards to protect your personal information. For example: All of your personal information and order details are encrypted with the industry standard, Secure Server Software (SSL) authentication.

This fully encrypts and protects all of the information that you send to us over the internet (such as name, address, credit card number etc). This information can only be read by authorised Bungy New Zealand Ltd personnel, who will only use the information for the purpose of processing your order.

We will never display your full credit card number once it has been processed through our secure server. When you receive your order confirmation email we will only reveal the last four digits of your credit card for verification purposes.

We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail. Unfortunately, despite all of our efforts, there is always a slight risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data.

We restrict access to personal information to employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

 

6. Data integrity

Bungy New Zealand Ltd processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our customer’s suppliers and agents to update or correct their personal information whenever necessary.

 

7. Accessing and updating personal information

When you use Bungy New Zealand Ltd services and products, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardise the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

 

8. Enforcement

Bungy New Zealand Ltd intends to regularly review its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Policy or Bungy New Zealand Ltd’s treatment of personal information by contacting us through www.bungy.co.nz We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Bungy New Zealand Ltd and an individual.

 

9. Changes to this policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Policy in an archive for your review.

If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site.