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PRIVACY POLICYNovember 1 2007
At Bungy New Zealand Ltd we recognise that privacy is important. This document outlines the types of personal information we receive and collect when you use our website and services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.
Information we collect and how we use it:
In order to provide and improve our full range of services, we may collect the following types of information:
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Information you provide. When you sign up for a service or promotion that requires registration, we ask you for personal information (such as your name, email address and age). For certain services, we also request credit card or other payment account information which we maintain in encrypted form on secure servers.
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Google Cookies. We use Google analytics to help track website traffic. The Google Analytics program sends one or more cookies - a small file containing a string of characters - to your computer that uniquely identifies your browser. These cookies are used to provide us information on website usage to help us improve the quality of our service. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent..
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User communications. When you send email or other communication to Bungy New Zealand Ltd, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
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Formative & Evaluative research. For research and marketing purposes we may at times ask you to offer your opinions, ideas and thoughts on our products, service and brand. This information may be collected in various forms, but is not limited to surveys, polls, interviews, questionnaires or focus groups. While we appreciate your input, such information is not personally identifiable and you are under no obligation to offer such information.
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Comments, Feedback and Submissions Bungy New Zealand Ltd welcomes your feedback regarding this web site, as well as its products and services. Any information, concepts, ideas, comments, materials, suggestions or comments sent to Bungy New Zealand Ltd will not be treated as confidential information and by submitting such information you are granting Bungy New Zealand Ltd an unrestricted license to use, display, modify, reproduce, transmit and distribute such information for any purpose whatsoever.
Bungy New Zealand Ltd uses the information we collect to help in:-
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Providing you our products and services.
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Auditing, research and analysis in order to maintain, protect and improve our services;
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Ensuring the technical functioning of our network; and
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Developing new services.
Choices for personal information
When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
If we propose to use personal information for any purposes other than those described in this Policy, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use your private information for purposes other than those described in this Policy without your prior consent.
You can decline to submit personal information to any of our services, in which case Bungy New Zealand Ltd may not be able to provide those services to you.
Information sharing
Bungy New Zealand Ltd is committed to protecting your privacy. All of the personal data we receive is kept private and confidential and will not be shared with any third parties without your express permission.
Protecting your information
We realise that our customers trust us to protect their personal information. We take that task seriously. At Bungy New Zealand Ltd we aim to make your shopping experience safe, convenient and worry free. We maintain physical, electronic and procedural safeguards to protect your personal information. For example: All of your personal information and order details are encrypted with the industry standard, Secure Server Software (SSL) authentication.
This fully encrypts and protects all of the information that you send to us over the internet (such as name, address, credit card number etc). This information can only be read by authorised Bungy New Zealand Ltd personnel, who will only use the information for the purpose of processing your order.
We will never display your full credit card number once it has been processed through our secure server. When you receive your order confirmation email we will only reveal the last four digits of your credit card for verification purposes.
We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail. Unfortunately, despite all of our efforts, there is always a slight risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.
We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data.
We restrict access to personal information to employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Data integrity
Bungy New Zealand Ltd processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our customer’s suppliers and agents to update or correct their personal information whenever necessary.
Accessing and updating personal information
When you use Bungy New Zealand Ltd services and products, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardise the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
Enforcement
Bungy New Zealand Ltd intends to regularly review its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Policy or Bungy New Zealand Ltd’s treatment of personal information by contacting us through http://www.bungy.co.nz/ or by writing to us at Privacy Matters C/- Communications Manager P O Box 488, Queenstown, NZ.
When we receive formal written complaints at this address, it is our policy to contact the person regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Bungy New Zealand Ltd and an individual.
Changes to this policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Policy in an archive for your review.
If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site or at
Privacy Matters
C/- Communications Manager
P O Box 488
Queenstown, NZ. |