Terms & Conditions
Prices: All prices listed are in NZD.
Expiration: Gift vouchers are valid for 12 months from date of purchase.
Redemption: You are not required to set a booking time/date when you purchase your gift voucher. Voucher must be presented at the time of booking. Once a voucher has been redeemed by the recipient, and a booking has been made, it cannot be transferred. Vouchers may be exchanged for another product but if the new product is of greater value than that stated on the voucher the difference must be paid at the time of booking.
Refund/Return Policy: All gift vouchers are non-refundable. No-shows and cancellations will not be refunded. If the voucher is exchanged for a product of lower value the difference will not be refunded. Gift vouchers cannot be redeemed for cash.
Shipping Policy: Vouchers will be generated as PDFs and emailed to the customer (by default) at the time of purchase. If the customer wishes for the voucher to be sent by post they must check this option at the time of purchase. The voucher will then be mailed to the address supplied within one week.